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Drilling
for data
A pragmatic
perspective on
demystifying
digitization in
oil and gas

About the authors
Reid Morrison leads PwC’s
global energy advisory
practice. Based in Houston,
he is a principal with PwC US.
He has more than 25 years of
experience in the oil and gas
industry and advises clients
on strategies to improve
operational and commercial
performance.

Eirik Rasmussen is a partner
with PwC Norway. Based in
Stavanger, he has more than
two decades of experience
as a strategy and business
advisor. He works with
national and global oil and
gas companies on business
management system and
governance projects.

Adrian Del Maestro is a
specialist in oil and gas and
the broader energy industry
for Strategy&, PwC’s strategy
consulting business. He is a
director at PwC UK based in
London, where he oversees
the firm’s global research
capabilities in energy.

Contacts
Beirut
Georges Chehade
Partner, Strategy& Middle East
+961-1-985-655
[email protected]

Dallas
John Corrigan
Principal, PwC US
+1-214-746-6558
[email protected]

Düsseldorf
Dr. Joachim Rotering
Partner, PwC Strategy& Germany
+49-211-3890-250
[email protected]

David Branson
Executive Advisor, PwC Strategy& Germany
+49-160-4906-431
[email protected]

Houston
Reid Morrison
Principal, PwC US
+1-713-356-4132
[email protected]

London
Adrian Del Maestro
Director, PwC UK
+44-79-0016-3558
[email protected]

Milan
Giorgio Biscardini
Partner, PwC Italy
+39-02-72-50-92-05
[email protected]

Stavanger
Eirik Rasmussen
Partner, PwC Norway
+47-9526-1193
[email protected]

Strategy& | Drilling for data 1

FOREWORD

The oil and gas sector is making significant strides in digitization.
After a few years of carrying out small-scale pilots, a number of oil
companies are now leading the way. They have recruited chief digital
officers, have designed digital strategies and established business units
to promote them, have partnered with technology firms, and are striving
to create a culture that nurtures new ways of working. We are witnessing
a proliferation of technologies being deployed in the field, whether it’s the
use of so-called digital twins to optimize production or drones carrying
out offshore inspections.

However, some companies are still only at a very early stage of digital development. For them,
taking the first steps on a digital transformation journey may seem daunting. These companies
exist throughout the ecosystem. They may be operators; oil field service companies; original
equipment manufacturers (OEMs); or companies lacking the financial resources, workforce, and
other capabilities that are usually found at the so-called super majors.

As part of our ongoing series examining digitization in the energy sector, this report presents a
number of examples of companies exploring digital solutions and analyzes how they have been
transformed by new technologies. It also highlights lessons from those undertaking their own
digitization journeys.

We are delighted to have produced this report in association with Cognite, a global software
company that supports digital transformation of heavy-asset industries. We’d like to
acknowledge the following contributors from Cognite: Petteri Vainikka, vice president of product
marketing, and Anna Olsson, director of partners and alliances.

We hope this report will illustrate how to develop winning strategies and digitally transform
organizations. If there are any aspects of it that you would like to discuss, please feel free to get
in touch.

E I R I K R A S M U S S E N

Partner, PwC Norway

2 Strategy& | Drilling for data

Key digital technologies are taking hold
Until relatively recently, there was significant hype at oil and gas industry conferences promoting
digital transformation in the sector. Now the dust has settled, and some trends are emerging
that show how digital is actually being applied. We focus on 11 technologies (see Exhibit 1) that
we think are essential in this sector.

Energy group BP is trialing robots to inspect hydrocracker reactors in refineries as a way of
improving safety and reducing inspection time, from more than 23 hours when done manually
to just an hour. The group has also launched a new system of gas-cloud imaging supported by

Da
ta

and
analyt

ics as core capacity

Source: PwC Strategy& analysis

EXHIBIT 1

Technologies essential to digitization in oil and gas

Digital
oil and gas

1.
Exploration/M&A

3.
Operations/
Production

2.
Development

and engineering  

Mobile devices

Smart sensors 3D printing

Autonomous robotsBig data analytics and
advanced algorithms

Automated/guided
vehicles/drones

Mixed reality/wearables

Cloud computing

Advanced human–
machine interfaces

Location detection
technologies

Internet of Things platforms,
predictive maintenance

Strategy& | Drilling for data 3

aerial drones to identify and monitor (and ultimately help reduce) methane emissions. Equinor,
a Norwegian energy group, is using sensor technology at its Johan Sverdrup oil field in the
Norwegian North Sea to create a virtual, real-time version — a digital twin, in other words — of
the whole installation. This will allow engineers to view the installation on smartphones and
tablets and find relevant equipment information.

Smaller players are also digitizing. Austrian energy group OMV is working on an initiative it calls
DigitUP, which aims to connect and centralize data from its international rig fleet to a single
location. Aker BP, whose chief executive has described the group as more of a tech company
than an oil and gas company, has developed an advanced data analytics capability that it claims
could deliver annualized savings of US$100 million over the next couple of years.

These examples illustrate another evolving theme: the importance of collaborative innovation.
In 2019, OMV and Aker BP announced a digitization partnership to share learning and best
practices, as well as collaborate on technology projects in operational efficiency, drilling,
and subsurface. These projects will also involve agile ways of codeveloping use cases and
advancing new technology solutions. Both oil companies are also working with Cognite
to develop technology platforms that will better capture data and use it to optimize their
operations.

The larger players are also forming partnerships with technology companies to deliver digital
capabilities: U.S. energy group ExxonMobil is working with Microsoft, using cloud technology to
enhance operations in the Permian Basin; Total of France is working with Google, using artificial
intelligence (AI) to optimize subsurface image interpretation; and the U.S. oil services company
Baker Hughes (formerly known as BHGE) has teamed up with C3.ai, an AI software provider, to
use AI in order to improve productivity.

As these digital technologies mature and companies develop new ways of working, traditional
value chains are being disrupted and new business models are emerging.

In Norway, digitization has transformed the traditional maintenance activities of pump supplier
Framo, and has also created new metrics for service contracts with operators. Aker BP, working
with Cognite over the past two years, has digitized the operations of its Ivar Aasen platform in
the North Sea. This not only provided Framo with real-time access to data on its pumps but also
allowed the company to predict the operational status of its equipment — including the degree
of wear and tear on it. The result of this approach has been to replace unnecessary scheduled
maintenance with needed maintenance only. Moreover, whereas in the past Framo’s service
agreements defined hourly rates as a performance metric, they now focus on “uptime,” that is,
tracking periods of smooth and uninterrupted operations.

4 Strategy& | Drilling for data

A new focus on data analytics
In the aftermath of the oil price downturn of 2014, many companies explored digital solutions
to enhance productivity. For several years, companies ran pilots experimenting with digital,
but nearly always on a small scale. Recently, however, players have been scaling up solutions
and trying to embed digital across their whole organization, often as part of a broader cultural
transformation.

Data analytics is at the forefront of this effort. The oil and gas industry generates an enormous
amount of data: According to U.S. software and data company Cisco, a typical offshore
platform can generate between one and two terabytes of data daily. The need to process this
data and generate insights from it is increasingly pressing.

Data and analytics capabilities are an important building block in enabling a data-driven
approach that can transform businesses. Reliable “master data” (the core data a company
holds on its operations) must underpin all data-driven initiatives, creating trust along the
way. Decisions on capital expenditure; maintenance costs; mitigation of health, safety, and
environmental risks; and minimization of inventory costs all depend on reliable data.

PwC has been working with clients across the value chain to address this imperative and
help generate insights from data, develop differentiating capabilities, and drive operational
efficiencies. Poor data quality can undermine not only the impact of transformational efforts but
also the efficacy of day-to-day operations.

Data and analytics capabilities are an important building
block in enabling a data-driven approach that can transform
businesses.”

Strategy& | Drilling for data 5

The road to digitization
Despite the progress that has been made, many senior executives are unsure what the first step
toward digitization should be. In our project experience with companies beginning their digital
journey, we typically see business leaders grappling with a common set of challenges:

• A business challenge has been identified, but the ability to use digital resources to address it
is unclear and needs to be explored.

• The company generates a wealth of data, but there is no structure to manage the data and
generate meaningful insights. In some cases, companies are not even sure what data they
hold and how it can be accessed.

• The company is unclear on what digital solutions to develop in-house and how partnerships
and co-innovation can be used to accelerate progress.

• The company is unsure how to manage the step between a digital proof of concept and full-
scale deployment.

These challenges reflect the natural evolution of seven stages of digital maturity (see Exhibit 2).

Source: PwC Strategy& analysis

EXHIBIT 2

Seven stages of digital maturity

Complexity

Time

Design
digital strategy

Develop data
blueprint

Run digital
pilots

Develop
data analytics

Establish
technology platform

Co-innovate
with partners

Scale up and
digitally transform

6 Strategy& | Drilling for data

The case studies below illustrate how these types of challenges have been addressed.

1. Building a digital strategy from scratch
A medium-sized independent energy operator faced a range of challenges that it hoped could
be addressed by adopting a digital strategy. These included accessing the data the company
generated in its upstream business and finding ways to accelerate the interpretation of data in
specific parts of the business, such as seismic surveying.

The company decided to develop its own digital strategy and become a leading adopter in
digital technologies. But it was essentially starting from zero. There were no digital initiatives
being explored, either in the company’s head office or across its operating subsidiaries. It had
no in-house capabilities in digital but was at least looking to establish a digital task force and
starting to source talent from the in-house technical functions.

Strategy&, PwC’s strategy consulting business, helped design a digital strategy for the operator
and identify which of its business units globally had a strong need for digital solutions. This
included identifying where the core data in the organization was located and how to make it
readily available to users. The adoption of AI for specific technical areas was also pursued.

The operator identified key digital technologies and started testing these digital solutions in the
field. Throughout the project, the operator adopted a mind-set of willingness to explore and “fail
fast,” and quickly pursued new initiatives while adhering to lessons learned.

Mini digital pilots were undertaken across a number of dimensions from front office to
back office. These included leveraging real-time data from drilling rigs to improve drilling
performance, promoting company-wide tools to share data, and developing software for
technical and supporting functions.

The design and implementation of a digital strategy helped steer the operator to an appropriate
focus for its digital investments. The strategy also raised internal awareness of the importance
of digital and thereby generated greater buy-in from employees.

The early deployment of digital solutions was expected to help technical functions allocate more
time to higher-value activities. For example, by using AI in reservoir modeling, geologists would
spend less time collating the data and more time interpreting it. Finally, the implementation of
the digital strategy was also pursued to help the operator engage more easily with its partners.

The design and implementation of a digital strategy helped steer
the operator to an appropriate focus for its digital investments.
The strategy also raised internal awareness of the importance of
digital and thereby generated greater buy-in from employees.”

The client was able to steer the project through a user-centric
and agile management approach, thereby playing a central role
in combining business understanding, technology, and user
experience.”

Strategy& | Drilling for data 7

2. Developing a data analytics solution
A European independent energy operator was concerned about the buildup of deposits in a
platform oil pipeline that would hamper flow rates. It wanted to develop a solution that would
allow the reservoir engineer to efficiently monitor flow rates and eventually predict when
deposit buildup would become an issue. The objective was to minimize maintenance costs and
downtime.

The operator was keen to develop a process to pilot solutions and expand them, if successful. It
also had to deal with the fact that some operational data was scattered across the organization.
PwC developed a model that could monitor flow rates and, by applying data analytics, could
predict when the buildup of deposits might become problematic. The client was able to steer
the project through a user-centric and agile management approach, thereby playing a central
role in combining business understanding, technology, and user experience.

Finally, the client developed a stage-gate process whereby these technologies were tested
and validated using a simple one-page business case. Each business summary explained the
solution and the benefits derived for the business and end-users. If successful, a solution was
expanded by employing the same stage-gate process.

8 Strategy& | Drilling for data

3. Innovating with a technology partner
Production optimization is an ongoing challenge for operators tackling complex wells in
challenging reservoirs, as well as those producing oil from complex subsea tiebacks. (A subsea
tieback is an engineering process connecting an untapped satellite oil field to an existing
production center.)

One example of this is Aker BP’s fractured chalk reservoir at the Valhall oil field in the North
Sea. The high porosity and low permeability of the reservoir raised the risk of chalk influx,
which caused significant production problems at Valhall. Sometimes large pressure fluctuations
resulted in the Valhall chalk liquefying and flowing into the wells. This would lead to a partial or
complete blockage of the oil flow. In response, Aker BP lost production and engaged third-party
oil services firms to clean up the pipes. Though Aker BP had some sensor technology deployed,
it had limited access to the real-time status of the flow.

Aker BP partnered with a Norwegian oil services technology provider, Turbulent Flux, to deploy
the latter’s Virtual Flow Meter (VFM), a software simulator. VFM simulates fluid flows and
combines this with data from sensors monitoring actual flows from a field. By using live sensor
data, the simulator monitored changes in inflow conditions from the reservoir to the well.

Aker BP then complemented Turbulent Flux’s solution with Cognite Data Fusion (CDF). CDF is a
collection of microservices that gather and contextualize data to support recommendation tools
and applications for the production staff.

Turbulent Flux took only a few days to set up and deploy its solution, providing Aker BP’s crew
with 24-hour access to more granular insights about the flow. As a result of these two solutions,
Aker BP was able to detect chalk influx events in Valhall wells in the early stages, enabling the
company to take faster remedial measures and optimize production. Annual savings using these
solutions have been estimated to range from $600,000 to $1 million.

Annual savings using these solutions have been estimated to
range from $600,000 to $1 million.”

4. Enabling the “connected worker” in the field
An international oil company recognized the potential of digital technology to help upstream
and downstream field engineers contribute toward a drive for improved productivity. The
company had mobilized a program to exploit digital capabilities that could address pain points
experienced by the engineers, primarily focused on practical solutions that reduced time spent
“off-tools” — that is, not actually undertaking engineering tasks.

The program included digitizing the recording of completed work and initiating new jobs.
However, the company was struggling to craft a transformational narrative and strategy to fully
exploit digital capabilities for the field and align with other digital programs underway across
the organization. In the absence of a clear route forward, the business’s desire for new solutions
was outstripping IT’s ability to deliver solutions.

The company hired PwC to work across its business and IT departments to help shape thinking,
understand the role of the field worker in a digitally enabled operation, and share examples
from oil and gas and other industries. PwC’s Connected Field Worker (CFW) framework was
used to explore best practices in which digital technology enables upstream and downstream
operatives.

The framework helped the client align business and IT stakeholders with a vision for how digital
technology could be leveraged to increase field worker and asset productivity. The client was
also able to develop a strategy and business case for investment in digital solutions, centered
on a platform that enabled the rapid development and introduction of field mobility solutions
and collaboration to enable engineers to maintain equipment. 

The client was able to develop a strategy and business case
for investment in digital solutions, centered on a platform that
enabled the rapid development and introduction of field mobility
solutions and collaboration to enable engineers to maintain
equipment.”

Strategy& | Drilling for data 9

10 Strategy& | Drilling for data

5. Transforming into a data-driven culture
A midsized global exploration and production company undertook a strategic initiative to
transform itself into an organization focused on improved use of data and analytics. The
company soon understood there were challenges resulting from a lack of trust in the quality and
consistency of data across the enterprise.

PwC was able to help the company establish and implement data-enabled solutions by
developing an approach to capture and analyze key data across the business. It started with
the creation of data blueprints — cataloging information from activities encompassing more
than 80 critical technical data sets from operations, subsurface, land, and facilities to third-party
industry sources. Technical information models were defined for more than 20 engineering and
technical functions to support data foundation initiatives. Then, life-cycle maps, definitions, data
standards, data models, and processes were developed for critical master data sets, including
wells, facilities, equipment, assets, and completion networks.

The data blueprints, technical information models, and master data solutions enabled the
data science and engineering and technical functions to spend more time developing models,
prototypes, and analysis, and less time locating and scrubbing data to support the models.

The data blueprints, technical information models, and master
data solutions enabled the data science and engineering and
technical functions to spend more time developing models,
prototypes, and analysis, and less time locating and scrubbing
data to support the models.”

Strategy& | Drilling for data 11

Conclusion

1. Strategy&, Drilling for Data: The race to digitise upstream oil and gas, 2018.

In our previous report, we highlighted five principles for digital transformation (see Exhibit 3).1

The below principles provide a good framework to help steer a company’s thinking. And there is
no doubt that digital solutions can deliver significant benefits to a sector that is under pressure
to continuously improve operational efficiency. However, where to focus initial digital efforts,
who to partner with, and just how broad the aspirations for transformation should be are all
critical decisions.

Source: PwC Strategy& analysis

EXHIBIT 3

Five principles for digital transformation

1

5
2

43
Digital transformation

is not a technology-led
solution. It is a business-
led transformation that
leverages technology.

Companies need to
develop their own

digital transformations
because there is no “best

practice” model in the
sector to replicate.

Digital solutions need
to be holistic. All

dimensions of a company
and its operating ecosystem

(its suppliers and external
partners) need to be

digitally enabled.

Digital transformation
requires all aspects of the
operating model (vision,

strategy, process, culture,
and behaviors) to

encompass digitization.

 Getting the right
weighting between

technical (the engineers)
and technological (the data

scientists and software
engineers) capabilities is

critical.

12 Strategy& | Drilling for data

We suggest that companies thinking about digitizing their operations2 should consider five key
steps:

1. Establish the business problem that needs to be addressed and how digitization technology
can help resolve the issue.

2. Know that whatever the objective, a strategy will be required to deliver this ambition.

3. Decide which part of the organization to digitize first, and then consider how to keep track of
lessons learned that can inform the broader process of enterprise-wide transformation.

4. Assess how the operating model, processes, and culture of an organization will be affected
by these changes.

5. Identify the partners that will support the delivery of this ambition. These partners will be
critical to providing the technology, fostering innovation, designing the digital strategy, and
helping implement the operating model.

By following these steps, oil companies starting out on their digital journey will be more likely
to reach their destination — a destination that delivers significant business innovation and
improvement.

2. For a broader energy perspective on digital operations, please refer to the Strategy& 2019 Digital operations study for energy.

Strategy&
Strategy& is a global strategy consulting business uniquely positioned to help deliver your
best future: one that is built on differentiation from the inside out and tailored exactly to you.
As part of PwC, every day we’re building the winning systems that are at the heart of growth.
We combine our powerful foresight with this tangible know-how, technology, and scale to help
you create a better, more transformative strategy from day one.

As the only at-scale strategy business that’s part of a global professional services network, we
embed our strategy capabilities with frontline teams across PwC to show you where you need
to go, the choices you’ll need to make to get there, and how to get it right.

The result is an authentic strategy process powerful enough to capture possibility, while
pragmatic enough to ensure effective delivery. It’s the strategy that gets an organization through
the changes of today and drives results that redefine tomorrow. It’s the strategy that turns vision
into reality. It’s strategy, made real.

www.strategyand.pwc.com

© 2020 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.
Please see www.pwc.com/structure for further details. Mentions of Strategy& refer to the global team of practical strategists that is integrated
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